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i-Hub Help Center

Welcome to the i-Hub Help Center, please raise a service request from the options provided below.
Bienvenue dans le i-Hub Help Center, merci de créer une demande de service parmi les options proposées ci-dessous.
Willkommen im i-Hub Help Center, bitte erstellen Sie eine Serviceanfrage mit den unten angegebenen Optionen.

General support / Support général / Allgemeine Unterstützung

  • Need help or raise a question on a topic ? Select this option to request assistance
  • Besoin d'aide ou de nous adresser une question ? Sélectionnez cette option pour demander de l'aide
  • Brauchen Sie Hilfe oder möchten Sie uns eine Frage stellen ? Wählen Sie diese Option aus um Hilfe anzufordern

Notre centre d'appels est ouvert du lundi au vendredi, de 9h à 17h (hors week-end et jours fériés). Pour toutes questions relatives à vos relations d’affaires, veuillez contacter directement votre/vos prestataire(s) de services.

Our call center is available from Monday to Friday, 9 am to 5 pm (except week-end and public holidays). If you have any questions related to your business relationships, please contact directly your services providers.

Unser Callcenter ist von Montags bis Freitags von 9 bis 17 Uhr geöffnet (außer an Wochenenden und Feiertagen). Bei Fragen zu Ihren Geschäftsbeziehungen wenden Sie sich bitte direkt an Ihren Dienstanbieter.

+352 281 134 777

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